Program Team Charter

Vision

To provide a premiere utility infrastructure for the sustainable future of our community.

Mission

• Provide modern wastewater service to all customers
• Improve the quality and reliability of drinking water for all customers to maximize the benefits to the community
• Optimize use of financial resources and assure financial viability of the program
• Leave capabilities in place to sustain continued development of the infrastructure
• Communicate effectively with stakeholders and implement practical ways to help the community cope with construction impacts

Critical Success Factors

• Complete a water and wastewater system by 2011 that works well for a long time and complies with regulations
• Initiate construction in 2002
• Complete Program/Projects on time and on budget
• Achieve community acceptance
  - Local business are involved
  - Benefits to the community are understood and valued
• Achieve Commission endorsement at annual program reviews
• Develop a City Program Management Team that will continue to deliver projects on time and within budget
• Develop mechanism/funding to facilitate connections to the new collection system

Guiding Principles

• We will continually seek to simplify work approaches and processes as we accomplish our common goals
• We will maintain a flexible approach to meet the variable needs of the program, adapting quickly to public requirements and policies
• We will think and act as Owners
• We will share each others needs and urgencies, and help each other to meet them
• We will act as if anything we do could end up on the front page of the newspaper
• We take responsibility for the health and safety of our employees. We will train the Program team to maintain a safe work environment and aim for a Program free from accidents.